Standard delivery is £3.50 and you can expect delivery within 2-3 working days.
Express delivery is £6.50 and you can expect delivery the next working day*.
Orders over £60 will receive free standard delivery and express delivery at a reduced rate of £3.95.
*UK Mainland Next-day service, order by 3pm cut off (Monday to Friday). Excludes remote areas: Highlands & Islands
Note: For remote areas it is 1-2 days express service.
Standard delivery is $15.00, and you can expect delivery within 4-7 working days.
Orders over $100 will receive free standard delivery.
For US customers, we ship to the United States on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in your USD purchase price.
All prices shown in USD also include local Sales Tax.
Standard delivery is €18.00, and you can expect delivery within 4-8 working days.
Orders over €75 will receive free standard delivery.
Standard delivery is €13.00, and you can expect delivery within 4-8 working days.
Premium delivery is available into Germany for €18.00.
Orders over €75 will receive free standard delivery and premium delivery at a discounted cost of €4.
Standard delivery is £20.00, and you can expect delivery within 5-10 working days.
Orders over £100 will receive free standard delivery.
Please note that we are only able to deliver on business days (Mon-Sat).
EU orders exceeding €150 will be subject to VAT, import duties and/or taxes. Please contact us at [email protected] with proof of payment and we’ll be happy to refund the charges for you.
Orders to countries outside of the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU). We do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If in any doubt please check with your local customs office for more information.
General: We are unable to ship to the following countries at this time due to delivery and shipping issues, we hope to resolve this and to resume shipping as soon as possible: Ukraine, Russia, Afghanistan, Cayman Islands, Dominica, French Polynesia, Honduras , Liberia, New Caledonia, Nicaragua , Trinidad and Tobago, Turkmenistan
UK-only items: Gift boxes containing alcoholic beverages are available for shipping in the UK only due to customs restrictions.
PO boxes: Our couriers are unable to deliver to PO boxes at this time.
APO addresses: Unfortunately, none of the international couriers is able to deliver parcels to APO addresses, as only the USPS is allowed to deliver to military bases.
Free Worldwide Standard Delivery on all orders of £60/$100 or more. Please note that the minimum order value for free delivery is calculated using the final value of the order. This means that, if you use a discount code, it is not the original price of the items but the order value after applying the discount that needs to be over £60/$100 to be eligible for free shipping.
At London Sock Company it is extremely important to us that you enjoy our high-quality products and receive superior customer service.
If you have any further questions concerning the delivery of your order or if you are not 100% satisfied with your purchase, please email us at [email protected] and we will be happy to help.
If for whatever reason you are not 100% satisfied with your purchase and would like to return your order, please fill in our Returns Form.
We will refund the full value of any products provided the conditions below are met:
1) You are able to return the products in question to us within 28 days of receipt of your order.
2) Your items are returned to us in a resalable condition. This means unworn, in the same condition you received them and with any labels and packaging intact.
In case any of the items you purchased are faulty, please contact us and we will be happy to resolve the situation for you.
Please note that we are currently unable to offer an international freepost returns label, so, unfortunately, we cannot cover the cost of postage, either of your original order or the return.
If you have any further questions please do not hesitate to contact us at [email protected].
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